Frequently Asked Questions
Planning a wedding can bring up a whole lot of questions and often leave you in a panic of wondering what details you might have missed. Since we love you, we care for you and we don’t want you pulling your hair out with frustration, we have compiled a lovely, list of Frequently Asked Questions.
Don’t see your question below or need additional information? Please contact us!
What are your general rates?
Do you offer discounted rates?
Yes. Rates are lowered for the “low” season months of November/December and January – March. Weekday events are also priced at lower rates.
What is included in the venue rental?
We also offer a great planning and information guide called the Oasis Extras. It is filled with information regarding measurements of our ceremony areas, reception space, property layout and so much more. Best part, it’s all included in your rental price!
Are there any additional services or items available to rent?
We don’t offer any additional services on-site our in-house. BUT, we have a great team of Preferred Vendors that we can refer you to!
How many people can the venue accommodate?
May I choose my event layout?
How much time do I get on the property once I have booked?
May we schedule a private planning session to show family & vendors?
If you would prefer an unassisted site visit (no Venue Manger present), we ask for (3) three days notice to be sure the venue is open (no events or construction). We offer a (1) one hour time frame for unassisted visits with no restrictions/limits to the number of visits you can make.
An assisted site visit is offered with your paid venue fee. It is (1) one hour long and in addition to the included (1) one hour Final Walk Through visit
Will anyone be on the property the day-of my Event for questions?
The event manager will be available by phone for any emergency questions. We have a morning team that will be preparing your layout and are usually done by 10 am. An assigned Venue Manager will be On-site for the duration of your event, and remain on site until the end of the night to close up the venue.
Is there ample parking?
Yes. In fact, we provide complimentary parking for up to 115 cars. For guest counts over 150 we do require parking attendants, whether that be supplied by the client or going through our Preferred Vendor, Bridge City Parking. Shuttle services are also available to rent in the form of a trolley, bus, or vans.
Check out the Parking information HERE.
How many restrooms are available?
Are you handicapped accessible?
Are there dressing quarters for the wedding party?
Do you have a list of “preferred” vendors?
What type of kitchen services are provided for caterers?
Do I need to provide liability insurance?
Do you provide security?
Is there a noise ordinance in place? If so, what are the restrictions?
Do you have a weather contingency plan?
What happens in the case of a postponement/cancellation?
In the event of a cancellation, we will determine if a partial/full refund is available. The determination is dependent on the amount of deposit, when the cancellation happens (how far out from the wedding date) and IF the date can be secured for another wedding/event.