Frequently Asked Questions
Planning a wedding can bring up a whole lot of questions and often leave you in a panic of wondering what details you might have missed. Since we love you, we care for you and we don’t want you pulling your hair out with frustration, we have compiled a lovely, list of Frequently Asked Questions.
Don’t see your question below or need additional information? Please contact us!
What are your general rates?
Do you offer discounted rates?
What is included in the venue rental?
So many wonderful things! In addition to access to the entire venue for the day, we have a variety of table and chair options available to you. These options and numbers will be laid out in a packet you will receive after booking. We take care of setting up your table/chair options for ceremony and reception, as well as, taking them down at the end of the night.
We also offer a great planning and information guide called the Oasis Extras. It is filled with information regarding measurements of our ceremony areas, reception space, property layout and so much more. Best part, it’s all included in your rental price!
Are there any additional services or items available to rent?
How many people can the venue accommodate?
May I choose my event layout?
How much time do I get on the property once I have booked?
May we schedule a private planning session to show family & vendors?
Yes. We are more than happy to schedule a visit for you. We do ask that you not drop by, but rather schedule a visit due to our full calendar during our open season and our closures during our off season.
If you would prefer an unassisted site visit (no Venue Manger present), we ask for (3) three days notice to be sure the venue is open (no events or construction). We offer a (1) one hour time frame for unassisted visits with no restrictions/limits to the number of visits you can make.
An assisted site visit is offered with your paid venue fee. It is (1) one hour long and in addition to the included (1) one hour Final Walk Through visit
Will anyone be on the property the day of for questions?
Is there ample parking?
How many restrooms are available?
Are you handicapped accessible?
Are there dressing quarters for the wedding party?
Do you have a list of “preferred” vendors?
What type of kitchen services are provided for caterers?
Do I need to provide liability insurance?
Do you provide security?
Is there a noise ordinance in place? If so, what are the restrictions?
Do you have a weather contingency plan?
What happens in the case of a postponement/cancellation?
For a postponement, we try to our best to work with clients in these circumstances. We can attempt to find an alternative date within the same year or postpone to the following year. The venue fees already paid being able to transfer or not will depend on whether the current date can be secured for another wedding/event.
In the event of a cancellation, we will determine if a partial/full refund is available. The determination is dependent on the amount of deposit, when the cancellation happens (how far out from the wedding date) and IF the date can be secured for another wedding/event.